SPARTAKGlobal Services

Privacy Policy

Last updated: March 14, 2026

1. Introduction

SPARTAK GLOBAL SERVICES CORP. ("we", "us", "our") is committed to protecting the privacy of our clients. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information We Collect

  • Full legal name, date of birth, and nationality.
  • Government-issued photo identification (passport, driver's license, or national ID).
  • Proof of address (utility bill, bank statement, or government correspondence).
  • Contact information: email address, phone number, and mailing address.
  • Financial information: bank account details, transaction history with our services.
  • Technical data: IP address, browser type, and device information when accessing our website.

3. Purpose of Collection

  • To verify your identity and comply with KYC/AML regulations under FINTRAC.
  • To process and facilitate cryptocurrency transactions.
  • To communicate with you about your transactions and our services.
  • To detect, prevent, and investigate fraud and security incidents.
  • To comply with legal obligations, court orders, and regulatory requirements.
  • To improve our services and website functionality.

4. Consent

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual obligations. Withdrawal of consent may result in our inability to provide some or all of our services to you.

5. Disclosure of Information

  • Partner exchanges (Bybit, Bitget, Binance, KuCoin) as necessary to process your transactions.
  • Financial intelligence units (FINTRAC) as required by Canadian law.
  • Law enforcement agencies pursuant to valid legal process.
  • Professional advisors (lawyers, auditors) who are bound by confidentiality obligations.
  • Service providers who assist us in operating our business, under strict data protection agreements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, secure server infrastructure, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, and as required by applicable laws. Under FINTRAC regulations, certain records must be retained for a minimum of five years after the end of the business relationship. After the retention period, your information will be securely deleted or anonymized.

8. Your Rights

  • Access your personal information held by us.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your information, subject to legal retention requirements.
  • Withdraw consent to the processing of your information.
  • File a complaint with the Office of the Privacy Commissioner of Canada.

9. Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings. We do not use cookies for advertising or tracking purposes beyond our own website analytics.

10. International Transfers

Your information may be transferred to and processed in countries outside of Canada where our partner exchanges operate. In such cases, we ensure appropriate safeguards are in place to protect your information in accordance with PIPEDA requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated revision date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our handling of your personal information, please contact our Privacy Officer at info@spartakexchange.com or write to us at: 208 14993 101A AVE, SURREY BC V3R 0T1, CANADA.